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Total Food Service

August 2013 : 8 Tips on How To Train a New Waiter/Waitress

There’s a certain sense of pride you should have if your boss has assigned a server-in-training to you.  It means that you’re doing your job well and are capable of showing someone else the ropes. But what happens when you’re unsure of how exactly to train someone?  Read more … 

September 2013 : Regular Customers: How to Keep Them Coming Back For More

Something that gets me through my double shifts over the weekend is seeing the faces of the regular customers that come out to eat on a weekly basis. Every restaurant has those regulars and if you’re lucky enough, they’ll often ask to be served by you.  Read more…

October 2013 : What Not to Do… According to Customers

You may not realize it, but there are many little things you could be doing, intentionally or not, that could be affecting your guests negatively, resulting in fewer customers and less than average tips. As servers, it’s important to know the reality of how our guests feel and to take constructive criticism to heart and act accordingly. Read more…

November 2013 : To Write or Not to Write? The Pros and Cons of Memorizing Orders

Every waiter and waitress has their own system of taking down orders whether it be just doodling on your order sheet while memorizing every point or penning every single word the customer says.  If you have a great memory and are just starting out as a waiter/waitress in training, you may want to consider the pros and cons of memorizing orders.  Read more…

Waiters Today

September 2013 : Reserve Responsibly: The Do’s and Don’ts of Reserving a Table

You may not realize it, but there are a number of things you should consider while booking a table at a restaurant.  Whether you’re a large party of 30 or more people or a table for two, there certain things to keep in mind that will make reserving at a restaurant easier for you…and for the restaurant as well.  Read more…

Restaurant Manager Secrets

November 2013 : Last month I noticed a promising new upstart on the world wide web.  The Waitress Confessions  I contacted her and let her know of what a good job she’s been doing with her blog. Read more…

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