The other day on Twitter, I wrote a tweet saying:
It’s wonderful when you can mess up and have the help and support you need to make sure the customers walk away satisfied. Jessie Gladding wrote replied with:
Everyone makes mistakes and that’s okay. It’s where you go from there that really defines you as a person. So, the next time you think about going up to the chef to bitch him out for an overcooked steak, think twice. You need to have their backs and treat them with respect if you want it to go both ways. Treating the kitchen staff with the respect they deserve will not only benefit everyone in the end, it’ll create more of a bond between the back of the house and the front of the house, making the work environment more enjoyable.
What do you think about the communication between the back and front of the house? Tweet us at @WConfessions